Shipping Policy

Unless otherwise noted on product pages, all "in stock" web orders placed by 2pm MST will ship within the same business day (excludes Holidays, Saturdays & Sundays. In the event that one of your item(s) is "out of stock", an order ship date will be e-mailed to you within 1 business day. If your order contains both "in stock" and "out of stock" item(s), Spidertrax will hold the order until it can ship in its entirety unless otherwise specified during Checkout in the Feedback/Instructions window. Please note UPS shipping transit time does not include weekends in transit calculation. So, a UPS Next Day Air package that ships on Friday would be delivered on Monday and a UPS 2nd Day Air package that ships on Thursday would also be delivered on Monday.

Web orders ship domestically (within all 50 States) by United Parcel Service (UPS) or Federal Express (FedEx). Options range from Ground to Overnight with all shipping costs provided at checkout. Please note UPS & FedEx are unable to ship to PO/APO/FPO/DPO addresses. International orders are not accepted online or by phone directly from Spidertrax. Please refer to an authorized international Spidertrax distributor for export options. International distributors can be found on the Contact Us page.

All non-web orders requiring freight service will take 1 extra business day to process.